Internet Banking FAQ

Retrieval of user ID

How can I retrieve my User ID?

  • Retrieval of User ID

Steps to retrieve User ID are

  1. Login to IDFC Bank website and click on Internet Banking Login
  2. Click on Forgot User ID
  3. Enter UCIC (Customer ID) and click on submit
  4. Enter Account Number/Debit Card Number
  5. Enter the OTP received on your registered mobile number
  6. Your User ID will be sent to your registered email id.
  7. Notification about retrieval of user ID will be sent on your registered mobile number.
  8. You will also be able to view your user ID on the screen as well.

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