For anything you need, you can reach us 24/7. We are eager to hear about your experiences, and to serve you better.
To report an unauthorized transaction, please call us on 1800 419 4332, in addition to touch points mentioned below "For any dispute raised for POS or Ecommerce transaction, if merchant does not claim the amount, the disputed amount will be credited between 7 to 15 working days"
Customers travelling abroad can reach to us on +91-22-6001 4332
We are committed to solving all your queries as quickly as possible. The only guiding principles we follow are fairness, transparency and the facts and merits of the case. We believe that you should always know the reasons behind any decisions taken on your case. If we have not explained this to your satisfaction, please feel free to raise the issue to:
Principal Nodal Officer, IDFC Bank Ltd.
Raheja Mindspace, Juinagar,
MIDC Industrial Area, Shiravane
Nerul,Navi Mumbai400706 Maharashtra India
Landmark: Raheja Universal or Honda Service Center