Internet Banking FAQ

Retrieval of username

How can I retrieve my Username?


  • Retrieval of User ID

Steps to retrieve Username are

  1. Visit IDFC Bank website and click on Login
  2. Click on Forgot Username
  3. Enter Customer ID & mobile number and click on submit
  4. Enter Account Number or Debit Card details
  5. Enter the OTP received on your registered mobile number

Your Username will be sent to your registered email id. Notification about retrieval of username will be sent on your registered mobile number.
You will be able to view your username on the screen as well.

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