How to download the Mobile Banking App?
download the mobile banking app
Which Android and iOS versions are compatible with the App?
android and ios version
What are the charges for downloading the App?
charges for downloading app
How to login to the Mobile Banking App?
how to login mobile banking app
Is the App secure?
secure idfc bank mobile banking app
What are the transactions which I can do using the App?
type of transactions
How many users can use this App on a particular mobile phone?
mobile app users capacity
Can I access my App when I am on overseas/national roaming?
access while overseas/national roaming
What if I get disconnected or my mobile phone switches off when I am logged in?
disconnected when logged in
What if I get an SMS or a call while using App?
interrupted by sms or call
What if I want to change my mobile phone device?
changed mobile device
What if I change my mobile number?
changed mobile number
Are there any charges and transaction limits to the transactions I can perform on the App?
charges and transactions limit
When will the transaction request placed on the App get executed?
time taken for transactions request
How do I log out of the Mobile Banking App?
logout from mobile bank app
Can I access Mobile Banking App if I have not registered for Internet Banking?
not registered for internet banking
Is this service available 24x7?
service available for 24*7
How do I terminate this service?
termination of service
What do I do if I lose my mobile phone?
on loss of mobile phone
Who can use the App?
customers using mobile app
Setting up your MPIN
setting up your mpin
What if I do not have an Internet Banking Username and Password?
no internet banking username
I forgot my MPIN, what should I do?
forgot my mpin
How can I change my MPIN?
change my mpin
My MPIN has got blocked what should I do?
mpin has got blocked
Can I use the same MPIN on more than one device?
use the same mpin
How do I register my fingerprint on the App?
register my fingerprint
I do not have any fingerprint registered on the device?
Will I be able to select which fingerprint I can use to login to the App?
select which fingerprint i can use
I do not have a fingerprint enabled device, can I still use my fingerprint?
fingerprint enabled device
What does OTP reading mean?
otp reading mean
Is OTP reading facility available for both iPhones and Android?
otp reading facility
What if I do not want to use OTP reading feature?
otp reading feature
If I am not using the App on the device which has my registered mobile number, will the OTP be still read?
no use of the app on the device
What all services are available for Home Loan customers?
services are available for home loan customers
What debit card services are offered on the Mobile App?
debit card services
Can I permanently block a Debit card which is temporarily blocked?
permanently block a debit card
Can I change my cash withdrawal and purchase limits?
cash withdrawal and purchase limits
Can I switch on/off my international usage using Mobile App?
switch on/off my international usage
Can I set my entire ATM withdrawal or purchase limit for domestic usage only?
purchase limit for domestic usage
Can I set my entire ATM withdrawal or purchase limit for international usage only?
purchase limit for international usage
I changed my limits with the help of the slider, but still the limits are not updated. What do I do?
changed my limit with the help of the slider
I have switched off my international limit but I am not able to set my domestic limit to maximum?
switched off my limit
Can I switch off my international usage only for ATM withdrawal or purchase?
i switch off my international usage
What to do if I get a message saying that the card is not blocked?
card is not blocked
DOs and DONTs
dos and donts
What should I do in case there is an unauthorized transaction in my account?