Risk-Free Banking

ATM Security

PRECAUTIONS TO BE TAKEN WHILE USING IDFC BANK ATM

BEFORE APPROACHING THE ATM

Do:

  • Be aware of your surroundings
  • Be ready before you reach the machine
  • Memorize your PIN

Don’t:

  • Speak to a stranger outside or close to the ATM
  • Write your PIN on the back of your card/card sleeve or keep it in your wallet/purse
  • Accept assistance or allow anyone to interfere with your transaction


WHEN AT THE ATM

Do:

  • Ensure that no external devices/wires are attached to the ATM machine
  • Ensure that your PIN cannot be viewed by others
  • Hide the keypad with the other hand while entering PIN
  • Press the 'Cancel' key before moving away from the ATM
  • Collect your card and transaction slip

Don’t:

  • Allow people to look over your shoulder as you enter the PIN
  • Leave your receipts behind
  • Count your cash at the machine or in public

 

AS YOU LEAVE THE ATM

Contact the Bank immediately in case

  • You observe discrepancies in your account statement or account balance
  • You get a message of successful transaction but cash is not dispersed or less cash is dispersed
  • Your card is lost or stolen

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